Cancellation & Refund Policy
Understanding our policies regarding subscription cancellations and payment refunds.
Last Updated: April 23, 2026
1. Subscription Cancellation
You may cancel your Rekavoze subscription at any time through your account settings or by contacting our support team. Upon cancellation, your subscription will remain active until the end of your current billing cycle.
We do not prorate cancellations. Once the current billing cycle concludes, your account will automatically downgrade to a restricted state, and no future charges will be applied.
2. Refund Eligibility
Given the digital nature of our service, Rekavoze (by Geekeno) generally does not offer refunds for partial months of service or for periods where the account was active but unused.
- Accidental Renewals: If your annual subscription renews and you forgot to cancel, you may request a refund within 3 days of the renewal charge.
- Service Interruptions: In the rare event of prolonged, critical downtime caused by our systems, we may issue credits or partial refunds at our sole discretion.
- First-time Purchases: If you are completely unsatisfied within the first 7 days of your initial purchase, you may contact us for a full refund.
3. Processing Refunds
Approved refunds are processed to the original method of payment used during the transaction. Please allow 5-10 business days for the refunded amount to reflect in your bank account or credit card statement, depending on your financial institution.
For any questions regarding refunds, please contact us at support@rekavoze.com